Privacy Policy

Private Land Stewards, LLC, a South Carolina limited liability company (“Private Land Stewards,” “we,” “us,” or “our”), operates the Private Land Stewards website, mobile applications, APIs, and related services (collectively, the “Service”). This Privacy Policy explains the categories of information we collect, how we use and disclose it, and the choices available to users.

1. Information We Collect

Account and profile information. We collect information such as your name, email address, organization or company name, account role, team membership, permissions, and profile details. Authentication credentials are handled by our authentication service provider. We do not receive or store your plaintext password.

Property and land-management information. Depending on the features you use, we may process information associated with properties, land-management activities, or organization accounts, including property names and descriptions, GPS coordinates, GIS boundaries, maps, stand and habitat records, food-plot history, hunt and harvest logs, trapping records, wildlife observations, dog or livestock records, spray and treatment records, notes, management plans, and related operational information. Some of this information may constitute personal information when it identifies, relates to, or can reasonably be linked to an individual.

Location and mapping information. With your permission, the Service may collect approximate or precise location information from your device while you use location-dependent features, such as mapping, navigation, recording observations, or synchronizing offline records. Precise location information may be considered sensitive personal information or sensitive data under applicable law. We may also process offline map data, synchronized location records, and spatial data imported from KML, shapefile, CSV, GeoJSON, or similar formats.

Sources of Information. We collect personal information directly from you; automatically when you use the Service; from account owners, administrators, team members, consultants, or other authorized users; from service providers acting on our behalf; and from third-party services or data sources that you choose to connect to or import into the Service.

Files and media. We may collect photographs, attachments, documents, maps, reports, and other files you upload or create through the Service.

Team and third-party-provided information. Account owners, consultants, employees, managers, or invited users may provide information about other authorized users or submit data on behalf of a landowner, organization, or client. Users are responsible for having authority to provide that information.

Usage, device, and diagnostics information. We may collect IP address, browser type, device identifiers, operating system, app version, pages or screens viewed, feature interactions, timestamps, crash information, synchronization status, and standard server logs.

Payment and subscription information. Payments may be processed by Stripe, an app store, or another payment provider. We do not store full payment-card numbers. We may retain subscription status, transaction identifiers, billing history, plan information, and related records.

Communications and feedback. We collect support requests, survey responses, beta feedback, feature suggestions, and other communications you send to us.

Notifications. If you enable notifications, we or our providers may process push-notification tokens and notification preferences.

2. How We Use Information

• Provide, maintain, secure, synchronize, and support the Service;

• Create and administer accounts, organization workspaces, roles, and permissions;

• Process subscriptions, payments, renewals, cancellations, and customer support;

• Display maps, calculate or organize land-management information, and generate requested reports or recommendations;

• Develop, test, troubleshoot, and improve the Service;

• Communicate about accounts, security, transactions, product updates, and legal changes;

• Prevent fraud, abuse, unauthorized access, and other harmful activity;

• Comply with law, legal process, and contractual obligations; and

• Create aggregated or de-identified statistics that do not reasonably identify a user, property, or organization.

3. How We Disclose Information

We do not sell your property data or personal information for money. We also do not disclose property data to third parties for their independent advertising, marketing, lending, land-acquisition, or other unrelated commercial purposes. We may disclose information in the following circumstances:

• Service providers and processors. We may disclose information to vendors and other service providers that process information on our behalf or at our direction to provide services such as hosting, data storage, security, authentication, mapping, analytics, communications, payment processing, notifications, customer support, and other services necessary to operate, maintain, and support the Service.

• Authorized users. Information may be visible to account owners, organization administrators, consultants, employees, or other users who have been authorized to access the applicable account, property, workspace, or record.

• Legal and safety purposes. We may disclose information when reasonably necessary to comply with applicable law, a valid subpoena, court order, warrant, or other lawful process; enforce agreements; investigate fraud or security incidents; or protect rights, safety, and property.

• Business transactions. Information may be transferred in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to appropriate confidentiality and legal protections.

• At your direction or with consent. We may disclose information when you direct us to do so or provide consent.

4. Property Data and AI-Assisted Features

Customer property data remains subject to the rights and controls described in the Terms of Service and this Privacy Policy. We do not use property-specific customer data to train public or general-purpose AI models. We do not use property-specific customer data to train Private Land Stewards models for use across customers unless the applicable customer has affirmatively opted in.

When a user requests an AI-assisted feature, selected information may be transmitted to a contracted AI service provider solely to generate the requested output, subject to provider terms and data-protection commitments. The Service may use aggregated or de-identified usage statistics to improve performance, provided those statistics do not reasonably identify a user, organization, or property. User feedback and feature suggestions may be used to improve the Service.

5. Data Retention and Deletion

We retain information for as long as reasonably necessary to provide the Service and for the purposes described in this Privacy Policy, taking into account the nature of the information, the purposes for which it is processed, and applicable legal, contractual, security, and operational requirements.

Account deletion. If you choose to delete your account, we will delete or de-identify personal information associated with your account when it is no longer reasonably necessary for the purposes described above, subject to applicable legal and operational retention requirements. Deleting an individual user's account may not delete records or information controlled by an organization account, property owner, or other authorized account owner.

Privacy deletion requests. Separately, you may have the right under applicable law to request deletion of certain personal information we maintain about you. We will process verified deletion requests in accordance with applicable law and may retain information where an exception permits or requires us to do so. Additional information about submitting a privacy request is provided in the Data Access, Correction, Export, and Privacy Requests section below.

Information may also remain for a limited period in backups or other systems where immediate deletion is not reasonably practicable. We may retain information as required or permitted by law, including when reasonably necessary for tax, accounting, fraud prevention, security, dispute resolution, enforcement of agreements, or other legitimate legal purposes. We may also retain information in aggregated or de-identified form where it cannot reasonably be used to identify you.

6. Data Exports

Current self-service export tools support property boundaries, waypoints, hunt logs, stand records, spray records, trapping logs, wildlife observations, and reports. Depending on the data type, available formats include CSV, GeoJSON, KML, and PDF. Photographs and attachments are not currently included in exports. Export capability may vary by data category, feature, account role, and plan. You may contact support@privatelandstewards.com to request a copy of supported account data.

7. Your Privacy Rights

Request rights. Depending on where you live and subject to applicable law, you may have the right to request that we:

confirm whether we process your personal information and provide access to it;

correct inaccurate personal information;

delete certain personal information;

provide a portable copy of certain personal information; and

provide information about certain third parties to which we have disclosed personal information, where required by law.

How to Submit a Request. To exercise an applicable privacy right, contact us at support@privatelandstewards.com or use any other request method identified below. Please describe the right you wish to exercise and provide information reasonably necessary for us to identify the relevant account or information.

Verification. We may take reasonable steps to verify your identity before processing certain requests, which may include asking you to confirm information associated with your account or otherwise demonstrate that you control the relevant account. We will use information provided for verification as permitted by applicable law. We may be unable to fulfill a request if we cannot reasonably verify your identity or authority.

Appeals. If we deny a privacy request, residents of certain states may have the right to appeal our decision. If applicable, our response will explain how to submit an appeal. You may submit an appeal by support@privatelandstewards.com. If we deny an appeal, we will provide any additional information required by applicable law.

Authorized Agents. Where permitted by applicable law, you may designate an authorized agent to submit certain requests on your behalf. We may require evidence that you authorized the agent to act for you and may require you to verify your identity directly with us, as permitted by law.

Certain Privacy Choices. Depending on our data practices and applicable law, you may have the right to opt out of certain uses or disclosures of personal information, such as sale, targeted advertising, or certain profiling. Where required, we will provide an appropriate method for exercising those choices and will recognize legally required opt-out preference signals.

U.S. State-Specific Privacy Disclosures. Residents of certain U.S. states may have additional privacy rights under applicable law. The disclosures below supplement the remainder of this Privacy Policy and apply only where the applicable state law applies to us and to your personal information.

California Privacy Disclosures. If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), may provide you with certain rights regarding your personal information.

Categories of Personal Information. We collect, use, retain, and disclose the categories of personal information described in this Privacy Policy for the purposes described above. Depending on your use of the Service, this information may include identifiers, commercial information, internet or other electronic network activity, geolocation information, professional or employment-related information, and other information that identifies, relates to, or can reasonably be linked with you. Certain information, including precise geolocation, may constitute sensitive personal information under California law.

Your California Rights. Subject to applicable exceptions, California residents may have the right to request that we disclose the personal information we collect, use, or disclose about them; request correction or deletion of personal information; obtain a portable copy of certain personal information; opt out of the sale or sharing of personal information; limit certain uses and disclosures of sensitive personal information; and receive equal service and pricing without unlawful discrimination for exercising their privacy rights.

Sale, Sharing, and Sensitive Personal Information. We do not sell personal information for money. [We do not use or disclose sensitive personal information for purposes that give rise to a right to limit under the CCPA.]

Exercising Your Rights. You may exercise applicable California privacy rights using the methods described in the Data Access, Correction, Export, and Privacy Requests section above. We may verify your identity before completing certain requests. An authorized agent may submit a request on your behalf as permitted by California law, subject to applicable verification requirements.

For questions about these California disclosures or our privacy practices, contact us at support@privatelandstewards.com.

8. Cookies and Analytics

We use cookies and similar technologies that are necessary to maintain login state, authenticate users, maintain security, prevent abuse, remember preferences, and operate the Service.

We may also use analytics tools to understand how users interact with the Service, including which features are used, how features perform, and how users navigate and interact with the Service. We use this information to operate, maintain, troubleshoot, evaluate, and improve the Service and its features. We do not use analytics for third-party advertising or to build advertising profiles about users.

We do not use third-party advertising cookies. Where required by applicable law, we will provide any required choices or controls regarding the use of cookies or similar technologies.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls and protections provided by our hosting and authentication providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Users are responsible for protecting their devices, credentials, and account access and for promptly reporting suspected unauthorized activity.

10. Children

The Service is intended for users who are at least 18 years old and is not directed to children. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy. We will provide notice of material changes through email, an in-Service notice, or another method reasonably designed to reach affected users, as required by applicable law. The effective date at the top will identify the current version.

12. Contact

Privacy requests, questions, and general support requests may be sent to support@privatelandstewards.com or mailed to Private Land Stewards, LLC, 181 Bluffton Rd., Unit F101, Bluffton, SC 29910. We aim to acknowledge requests promptly and will respond within the time required by applicable law.

Published at: privatelandstewards.com/privacy